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      CommentAuthorDesiDude
    • CommentTimeOct 26th 2009
     

    I got this from somebody...appear pretty useful for folks here who often use calling cards.

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    I have recently discovered a very useful feature in phones called “Calling Card” feature. This is very useful to avoid the user intervention where it is otherwise required. This will automate the user’s input.

    Let us take an example of starting a meeting with a meeting id. Below are the series of steps involved in this process:

    Dial: 888-555-5555
    Wait for the AVR (Automated Voice Response)
    Dial: 2 to start the meeting
    Wait for the AVR
    Dial: meeting id (Eg: 123456#)
    Wait for the AVR
    Dial: meeting password (Eg: 987654#)
    Wait for the AVR
    Dial: 2 to start the meeting
    Wait for the AVR
    Dial: 1 to start the meeting now

    All that you need to do is store all the digits involved in the above process and store it as number, we are done! A prototype of the phone number would be: 8885555555<Wait>2<Wait>123456#<Wait>987654#<Wait>2<Wait>1

    Now, how can we add “Wait” in phone number? If we could give an instruction to the phone for “Wait for the AVR”, then we are all set.

    In most modern phones there is an option called “Pause” represented using “p” in most phones and “,” in iPhones.

    So the final number entry would look like: 8885555555ppp2p123456#p987654#p2p1(replace 'p' with ',' for iphone). Dial this number and your phone will start the meeting for you without waiting for your input.

    Some very important points to note:
    The pause option (p) is available in the “*” key. If you press * key three times you will get it. In some phones this option will be available as an additional option (insert 2 seconds pause or pause or insert pause and etc…)
    The “p” inserts only close to ~1.5 to ~2sec pause and sends the next stream until next pause. But the calling recipient might take more time to respond. So we might have to add more pauses to the above number to make it in sync with AVR system. That is why we have three pauses after the calling number.
    Some phones will have restriction on total number of digits. So to provide more pauses (if needed) or to add more digits (if your meeting id is lengthier), then you can remove the area code(if you can do that) from the above number.
    This feature can be applied with any AVR recipients, like international calling using calling cards (local number + account number + destination number), calling customer care representative and so on…

    You get the idea...spend a few minutes first time and save a lot of time from then on.

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